Institute
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Certifications
Classic Institute Help
New Institute Help
- Can I review a course after completion?
- How can I check if I received credit for a course?
- How do I find courses about a specific topic?
- How do I know which courses are free?
- How can I obtain CE credits through the Institute?
- I am having issues with the video player.
For Admins & Managers
- How do I manage user needs in the admin tool?
- How do I submit a group training?
- Are there resources for managers and other non-sales staff?
- I am a sales manager but I cannot see any of the content for sales managers; what do I do?
- How can I see which agents have been taking courses and their course activity?
- How do I update agent role, office and mark as active/inactive?