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Can agents's bios, names, offices and user info be updated?

Kelsey Winzeler -

Yes! regardless of manual login, Google or Token SSO, we can load users' photos and biography data, as well as title and office name. This requires you to send us an Excel or CSV file with a column for email address, PhotoURL, and Biography text. 

Additionally,with Token SSO you are able to include the "Update User" call to automate this process every time a user logs in and may have updated their user information between logins. At this time the only field not able to be updated is the user's emails as that is a user identifier and must be manually updated by sending a list of users names and new emails to be updated. Please Submit a request to facilitate this change.

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